Responsible Gaming
Gaming Should Be Entertainment
At True Fortune Casino, we believe gambling should only ever be viewed as entertainment, not as a way to earn money or solve financial problems. Like any form of entertainment, it should be enjoyable and within your means. Please gamble responsibly and never wager more than you can afford to lose.
Age Verification
You must be 18 years of age or older to gamble on our website. In the United Kingdom, 18 is the legal minimum age for gambling. We take this requirement seriously and verify all users' ages during registration. If you are under 18, you must not use our services.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Please be aware of these warning signs:
- Chasing losses by gambling with increasing amounts of money
- Neglecting family, work, or personal responsibilities due to gambling
- Hiding gambling activity or lying about the time and money spent
- Feeling anxious, irritable, or restless when not gambling
- Using gambling to escape problems, stress, or negative emotions
- Borrowing money to fund gambling
- Experiencing financial difficulties as a result of gambling
- Being unable to stick to gambling limits
- Unsuccessful attempts to cut down or stop gambling
- Relationships suffering due to gambling behaviour
If you recognise any of these signs in yourself, please seek help immediately.
Self-Help Tools & Controls
True Fortune Casino provides several tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose over a specified period
- Reality Checks: Receive reminders during your gaming session about how long you've been playing and how much you've spent
- Time-Out/Break: Take a temporary break from gambling (typically 24 hours to 7 days)
- Self-Exclusion: Voluntarily exclude yourself from your account for an extended period (minimum 6 months)
You can access these tools in your account settings at any time. We encourage you to use them as part of your responsible gambling practice.
Support & Help Organizations
If you are struggling with gambling, professional help is available. We recommend contacting one of the following organisations:
United Kingdom
- GamCare: Free, confidential support and advice for problem gamblers and their families. www.gamcare.org.uk
- GamStop: The National Self-Exclusion Scheme for online gambling. Register to be excluded from all licensed online gambling operators. www.gamstop.co.uk
- National Problem Gambling Clinic: Specialised NHS treatment service. Call 0203 552 0303 for referral information
- Gamblers Anonymous: Free peer support meetings across the UK. www.gamblersanonymous.org.uk
Other Countries
- Australia: Gambling Help Online – www.gamblinghelponline.org.au
- Canada: Responsible Gambling Council – www.responsiblegambling.org
- United States: National Council on Problem Gambling – www.ncpgambling.org or call 1-800-GAMBLER
- Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) – www.bzga.de
If You Need Help
Remember: seeking help is a sign of strength, not weakness.
If you believe you may have a problem with gambling, or if someone you know is struggling, please reach out to one of the support organisations listed above. Professional counsellors are available to provide confidential, non-judgmental support.
You can also contact us at support@esmo2006.org if you would like more information about the tools and support available to you.
Play safely. Play responsibly. Enjoy the game.